Wednesday, 28 March 2012
Kids beware! My son was ripped off, don't let this happen to you!
Watch out mothers and kids, my son recently partook in a working holiday to Canada, which turned out to be more of a holiday than working, not to mention a very expensive, time wasting, stressful holiday for my son and myself! I don't usually complain out loud, but after doing some research of my own (that i wish i did beforehand) I feel as if it's my obligation to try and warn other young aussies who may be considering the working holiday club group for their trip!
So world, here’s my son's story:
My son was talking about going to Canada to work in a ski resort and he heard about the working holiday club through his friend who luckily had a family issue arise before he made the commitment and never ended up joining my son. My son signed up for a working holiday through the working holiday club, also advertising as WHC in early 2011 for a working holiday in Canada which what he and I thought was going to be a once in a lifetime holiday and one we could tick off his bucket list. Oh how wrong we were!
We were first told we needed to apply early so he could get a job in Whistler Blackcomb who they claim they're the official recruitment partner for, and at the time this all sounded legit. This was wrong, it later turned out that these were no longer available, but he would get a job at another one of their 'partners'. At the start all was well and we believed he was on his way to living his dream of working in Canada. Firstly he did an interview over the phone with Julia who said he "was very charismatic and friendly and the ski resorts would be lining up to hire him" (Its embarrassing to look back to how naive we were and believed all her lies)
I was always naturally worried as a mother about my son paying his hard earned money over to the working holiday club and told him to ask lots of questions. Obviously these questions weren't given the right answers! I should've realised when i noticed their website looked as if it was made in a day and the constant spelling mistakes i noticed throughout it. Their head office is located in Byron Bay so their Facebook page says, I've never heard of a "big company" running from Byron Bay, where everyone grows marijuana! But nevertheless, I was happy for my son to be able to go and see the world for the first time and didn't think too much about it at the time. Anyway the day came for my son to travel to Sydney to meet the "Ski resort hiring managers", who to this day I still think are paid to be part of the scam. When he came home from his interview, he said he walked around and met a few representatives who had apparently came from Canada for this fair, and had to hand his resume around himself. So really, he did the same thing as he could've done if he arrived in Canada first, and then handed his resume to them in person there! Anyway, I was relieved when he was offered a job as DISHWASHER! Not the ideal position for almost $1000 in fees, but by this stage he was leaving soon and we didn't really have many other options for him. A few months past before he actually left, and in this time he didn't hear anything from them! Once they had his money, it seemed like they didn't exist!
Nevertheless, the day came for him to fly to Canada, and I called WHC and spoke to a lady called Natalie (if that's even her real name) who assured me he was all fine and would be looked after. She had a south african accent, that should've rung alarm bells at the time, I didn't know they could even move to Australia. She should go home and rip off her country, not Australia who prides itself on looking after each other! My son arrived in Canada after a long haul, and made his way to their so called 'office' which, get this, turns out to be a dingey hostel in a crime area, but wait, it gets better, there was no 'office' in the hostel, there was a young dodgey looking man called jake or jack or something, sitting near the bar, with a laptop, greeting him! How can you call this an office!! And how is one man with a laptop meant to support the hundreds of young aussies that went their with my son by himself! At the bar!!
My son stayed in a dorm of 6 or so people, and when he woke up in the morning to brush his teeth, someone had vommitted all through the sink! When he said this to the hostel, the person laughed and it wasn't cleaned until that night! Some of the people he met who had been there for a while, said there was a recent bed bug problem and they were about to leave to somewhere else instead! It wouldn't surprise me if that jake guy brought them in! My son left after 1 night and went to his job at a place called Silver Star in a bus with a bunch of other unhappy campers. He started his dishwashing job and was only getting about 20 hours a week. When your only getting $9 an hour, 20 hours work barely covers your rent, he was forced to live off pasta and 2 minute noodles!! after a few weeks he was almost through his savings that were meant for a US trip, so i started sending him money from my own account. I am a single mother and couldn't really afford to send much and after a month and a half of being in Canada, my son was forced to search for a new job himself, because the working holiday club couldn't offer him another job because in their contract there is only one job. So I told him to call up their "in country office" at the hostel, but it turned out jake wasn't at the hostel anymore and had returned back to Australia! Probably to rip off more aussies! So now he was really on his own, and i was thinking about flying over there to help him out, but i really don't have the money to, as i have a mortgage and credit card to pay off. As a last option, my son tried calling around the ski resorts which working holiday club claim to work with on their website, and when he spoke with the people who answered the phone at Big White, one of their apparent partners, they said they didnt know the working holiday club and that they do their own hiring fairs in october and he can just apply online direct for any jobs they have with just as much chance as anyone else!! So unfortunately, after trying to find another job with no success, he had to return home. That was a $10,000 expensive nightmare for him and I, and now he has to sell his car to pay his credit card off which he had to use to survive there.
I am determined to let others know about this scam, and am disgusted that other aussies, although the lady who says she's in charge is not even an aussie, can live with themselves and sleep at night knowing about this. After my son spoke with a few others that went through the same company, it appeared everybody had dealt with the same 3 staff, Jake, Julia and Natalie. No wonder they couldn't help my son out when there's only 3 of them, even a corner store would have more staff! Google street view their address and you only see warn down shops! I did a company search online just now, and it appears their company has only been registered for 2 weeks, yet they claim they've been around since 2004! Check this link and see for yourself! http://www.search.asic.gov.au/cgi-bin/gns030c?acn=155_988_819&juris=9&hdtext=ACN&srchsrc=1
MY severe warning is DON'T use this agency! You would be just as well off as doing it by yourself and going to job fairs once you're over there! That will save you $1000 and a whole lot of stress & drama and lies! If you or your son had a similar problem, contact me on susie.1956@hotmail.com because I would love to know who else this has happened to and maybe we can ban together and stop these scammers!
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Lucky I found this. I was going to sign up with these guys to work in Whistler for the 2012 season. I was a bit unsure on wether it was worth the money, and the guy I spoke with on the phone was trying to push me into signing up which pissed me off. His name was jake so i guess its the same fella. I was looking over the there website and they tell you to research a company before signing up with them, I am glad I researched these cunts before signing up with them. thanks for the heads up Susan, i think I will head over and find my own job, and i will use the $900 to get a snowboard. My friend got his own job in the job fairs a couple of years ago so I think thats a cheaper option anyway.
ReplyDeleteDear Susan
ReplyDeleteMy name is Natalie Broomfield, the founder and owner of The Working Holiday Club who have been trading with Flight Centre since 2004. I have read your email carefully and have taken the above claims very seriously.
I have put together a dedicated team to investigate these claim. To ensure transparency as per your requset above, please could you identify yourself as we have already contacted all of the parents of the applicants who received dishwashing jobs at Silver Star, and have been unable to locate any disgruntled applicants or parents.
We are desperately trying to get hold of you so that we can address this ASAP, please contact me on the details below, as we unfortunately have to been able to make contact with the email you have provided.
The Working Holiday Club will publish all results of our investigation in an open forum and would welcome your comments. Of the 120 jobs we filled at Silver Star 2011 season, we have investigated the three dishwashing positions, spoken to all three parents who are happy and content with The Working Holiday Club services provided.
Natalie Broomfield
natalie@theworkingholidayclub.com
0417305377
1300 295 579
This comment has been removed by the author.
DeleteTo the readers of this blog, it is with great frustration and embarrassment that I have to take time to explain the bog above; however it is clear that the blog is fake and most likely an attempt by a disgruntled competitors to discredit the Canadian Power Pack for our successful growth.
DeleteI can assure all readers that we offer a great service if you are parent I recommend downloading on of our Agency check list and research for yourself
http://www.the-workingholiday-club.com/images/stories/pdf/agencycomparativechecklistCanada.pdf
We have contacted all the parents today and they have all been given this link this blog to verify any questions you may have and to validate our investigation result. On behalf of the Canadian team from the working holiday club we thank the loyal supportive parents for taking the time out of their busy day to help deal with this blog. It’s needless to say that this has affected me, Managing Director greatly not just the credibility assassination attempt at my business but ALSO derogatory marks for being South African.
If you are a parent of a potential participant, please do not take notice of this blog, go directly to any one of our resort partners and you will see for yourself that you will be working with a reputable company.
Although this taken a lot of my time today to help straighten things out for you it not my main concern right now, I hope this silly blog has not tainted your dreams to travel, I assure all of you that we are here to support you in the pursuit of your dreams and we will continue to be the professional upstanding reputable company you need to deal with to make your dreams to work in Canada come true.
This comment has been removed by the author.
ReplyDeleteTo the Blogger, you are discrediting the entire industry with this and I urge you to stop your back hat approach to marking, it’s confusing the working holiday maker and driving negative energy and fear into an already unstable market due to the recession.
ReplyDeleteNatalie Broomfield
Founder and Director
Working Holiday Club
Phone: 0417305377
Email: natalie@theworkingholidayclub.com
Web: www.the-workingholiday-club.com
Dear Readers, I am unable to publish my investigation as the auther keeps deleting my resuts, I will persue with a court order
ReplyDeleteUpdated info
ReplyDeleteWe used an internet service investigator to help us with this blog, as you can tell TWHC have NEVER had anything like this happened to us and we have put all our resources and a lot of money into locating this person.
It is with great pleasure that we can say the email address provided by the person above has been tracked to ONE competitor’s office and home locations. Again the spirit of good company ethics we will NOT publicly shame and name this company as we believe their credibility will be destroyed to point of no return and we do not believe in taking down competitions.
We would like to thank the staff member of that company who has come to us and told us what has happened.
Go Susan!
ReplyDeletescammers like this need to brought into the light so there is enough awareness online. I have put a message on my Fbook so I can get the word out to my 1000 friends and hopefully they can tell their friends. This could be like Kony lol!
If this was a legit company why would the director be googling her company looking for blogs about how she is a scam?
Natalie Broomfield If you even are the director why do you have such poor spelling and grammar and why have you been running a company illegally for the past few years? why has your company only been registered with ASIC for 3 weeks?! to avoid tax I bet! wait until the ATO catch up with you! You might be able to get away with that shit in South Africa but Australians have half a brain and are clued in when it comes to scams!
hahahaha sad attempt to try and pass the blame onto a competitor too bad Susan left her email and I have spoken to her on the phone about tips on going to Canada...
Cheers Susan for giving me the details of some places I can submit my resume directly I wish there were more people out there like you!
Hey Rino where abouts in Canada are you going?
A summary of important points
ReplyDeleteto remember about smear campaigns:
Smear campaigns are typically conducted against people who have stood up against some form of unfairness, abuse, or entitlement.
Narcissists are highly active smear campaigners, and those with other “high conflict” cluster B personality disorders such as AsPD, BPD and HPD are prone to smearing others.
A smear campaign involves lies, exaggerations, and cultivation of mistrust toward the victim.
Smear campaigners insinuate that the victim is mentally ill, unreasonable, incompetent, untrustworthy, or abusive.
Smear campaigners typically play on the sensibilities of others, using people’s empathy and morals to turn people against their victims – most often for having done nothing more than disagree with the smearer.
A smear campaigner prefers to make others think they are good people who are rightfully standing up against the victim’s supposed immorality or abuse.
Smear campaigners play the victim, the hero, or both.
Smear campaigners try to ostracize their victims and make them feel alone, unpopular, and unsupported by others.
Smear campaigners enjoy the feeling of having “gotten back at” their victims, and believe it is completely justifiable – even fun – to mistreat someone for having an opinion that is different from theirs.
Smear campaigners do not acknowledge the wrong they do, and cannot typically be expected to genuinely confess or apologize — even after they’ve been proven liars.
Do not speak to smear campaigners unless it’s completely impossible not to. If you DO have to speak to the smearer, do so only in the presence of others and in copied emails/properly documented letters. Plan ahead to prevent being put in difficult positions by the smear campaigner.
Lastly, remember that you do have the right to make fair and healthy requests, and if you are smeared as a result, smearing is an unreasonable and unacceptable response.
More here: http://lightshouse.org/lights-blog/smear-campaigns-part-5#ixzz1tiWmC1NT
So we have located the owner of this site. Global work and travel! Nice work
ReplyDeleteGlobal work and travel have been caught and are about to be charged for misconduct within their business practices
ReplyDeleteWe have been able to secure a contacts for you to verify this blog is fake
Alison Crick
Silver star HR manage
attended over 7 recruitment fairs and is responsible for the hiring of Silver Star staff.
Our community now called Global scam watchdog support The working holidays club and confirms with conviction this blog has been created by Jurgen of global work and travel
Well done team
http://www.cbc.ca/news/canada/british-columbia/global-work-travel-customers-describe-working-holiday-nightmares-1.2829993
ReplyDeleteShall we say anymore....
ReplyDeletedon't you think perhaps you should remove this blog now Global, you have made tits of yourself, its over now, time to grow up and play nice with the big kids
Diana Mitchell
MARKETING CONSULTANT
Harcourts Solutions Inner City
60 Leichhardt Street
Spring Hill
Brisbane MOBILE:0416 02 02 02
PHONE: 07 3839 5004
EMAIL: diana.mitchell@harcourts.com.au
WEB: http://www.brisbanecity.harcourts.com.au
As for your sister who register the company name in the post above, perhaps inform her that your exposed, would hate to see her rep go down also.
https://twitter.com/CBCNews/status/533386446103932928/photo/1
http://www.abc.net.au/news/2014-11-11/authorities-investigate-travel-company-accused-of-rip-offs/5883918
ReplyDeletehttp://www.cbc.ca/news/canada/british-columbia/global-work-travel-trains-salespeople-to-lie-ex-employees-say-1.2833119
ReplyDeletePfft. BOTH your companies are rip off scams. Both Global and Working Holiday Club are ripping off people. You both should be out of business.
ReplyDelete